Cancellation Policy

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a penalty fee of $50.

To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment.

You can cancel or reschedule an appointment by emailing us at admin@denisecorlett.com or texting +64 21 2626 720.

If Chillout Group Ltd, trading as denisecorlett.com, cancels an appointment with less than 24 hours notice, a new appointment will be scheduled without penalty to the client, subject to availability.